Zendesk API

Zendesk is client support software that lets you collect and organize all your customer requests in one place. Customize business rules, notifications, SLAs and reports from your website. 

Site Creator 2 Zendesk Integration 

1. Create Zendesk.js file in Setup > Javascript

2. Open Zendesk.js for editing by clicking the filename in the table 

3. Paste the cutomized Zendesk JavaScript into the editor and save your changes.

Example

var zenbox_params = {};
zenbox_params.tab_id = "support";
zenbox_params.tab_color = "black";
zenbox_params.title = "Support Request";
zenbox_params.text = "How may we help you?";
zenbox_params.tag = "dropbox";
zenbox_params.url = "yourdomain.zendesk.com";

4. Create a Web Page Body template in Design > Template and include the following 3 lines of content: 

<script type="text/javascript" src='javascript/Zendesk.js'>script>
<style type='text/css'>@import url('//assets0.zendesk.com/external/zenbox/overlay.css');style>
<script type='text/javascript' src='//assets0.zendesk.com/external/zenbox/overlay.js'>script>

5. Change the template for the desired page and the Support tab will appear on the left-side of the page.